Política de envío
At Extraordinary, our top priority is to ensure a seamless and hassle-free shipping experience for our valued customers. We proudly offer shipping services within the United States, providing a range of shipping options to cater to your needs. To make the most of our services, we kindly request that you carefully review our shipping policy, as it outlines important details regarding shipping rates, delivery times, and other essential information.
When it comes to shipping rates, please be aware that they are determined based on factors such as the destination, chosen shipping method, and the weight of your order. Prior to finalizing your purchase, you will have the opportunity to view the calculated shipping cost during the checkout process. Additionally, we occasionally run free shipping promotions, which will be clearly communicated on our website or through promotional emails.
Regarding delivery times, we strive to promptly process and ship most orders within 1-3 business days following receipt of payment, with the exception of weekends and holidays. The actual delivery time may vary depending on your chosen shipping method and the destination of your order. Typically, domestic orders shipped via standard shipping can be expected to arrive within 5-7 business days, while international orders may take approximately 7-14 business days for delivery.
To keep you informed about your order's progress, we will send you a shipping confirmation email once your package has been dispatched. This email will include a tracking number that enables you to monitor the status of your shipment and receive real-time updates on its whereabouts.
It's important to note that certain products may have shipping restrictions due to their size, weight, or contents. Additionally, we may be unable to ship to specific countries or regions due to legal or logistical constraints. Should your order fall into these categories, rest assured that we will promptly reach out to you to discuss available options.
In the event that you are not entirely satisfied with your purchase, we offer a possibility for returns or exchanges, subject to the terms outlined in our Returns and Exchanges policy. We kindly encourage you to review this policy for further details.
For international orders, please bear in mind that any customs duties, taxes, or fees incurred are the responsibility of the customer and will be collected by the local customs office upon delivery.
Should you have any questions or concerns regarding our shipping policy, please do not hesitate to reach out to our customer support team at extraordinarytoolsshop@gmail.com. We are dedicated to providing exceptional service and are always available to assist you.